Privacy Policy

1. Introduction

FTOxHCB is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your data when you use our website or contact our team.

 

2. Who We Are

FTOxHCB is a joint initiative by:

• French Tax Online, registered in France
• French Connections HCB, registered in France

 

For any questions regarding your data, please contact us at: contact@ftoxhcb.com

 

3. What Data We Collect

We may collect the following personal information when you fill out a form or interact with our site:

• Full name
• Email address
• Phone number
• Country of residence
• Information about your property or project in France
• Preferred contact time
• Consent preferences

We also use cookies and analytics tools to collect technical information (e.g. browser type, IP address, page views).

 

4. Why We Collect Your Data

We collect your data to:

• Respond to your inquiries and contact requests
• Provide our services (Membership, Buyer’s Access, etc.)
• Send you useful updates or appointment confirmations
• Improve our website and customer experience
• Comply with legal and administrative obligations

 

We never sell your data.

 

5. Legal Basis

Your data is processed based on one or more of the following legal grounds:

• Your explicit consent
• The need to perform a contract or pre-contractual measures
• Our legitimate interest to respond to your requests and improve services
• Legal obligations (tax, administrative, etc.)

 

6. Data Storage

Your personal data is securely stored and processed by FTOxHCB and its trusted service providers (e.g. Brevo for email communications, Wix or WordPress forms, OVH for hosting).
We retain your data for no longer than necessary to fulfill the purposes for which it was collected.

 

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw your consent at any time
• Object to or restrict certain types of processing
• File a complaint with a data protection authority (e.g. CNIL in France)

To exercise your rights, contact us at: contact@ftoxhcb.com

 

8. Cookies

We use cookies for site functionality, analytics, and to improve your experience. For more details, please see our Cookie Policy.

 

9. Updates to This Policy

We may update this policy from time to time. Any changes will be published on this page, with the “last updated” date below.

 

Last updated: August 2025