MEMBERSHIP · ONCE YOU OWN
By your side in France.
All year round.
We take care of the paperwork. You enjoy your French home. From tax questions to everyday administration, you have a real team in France to turn to — and fewer things to carry on your mind.
Find my membershipExclusively for non-residents who own a second home in France. Limited membership places.
WHAT WE HELP WITH
The right help, at the right moment.
A person you can turn to
A reliable point of contact in France, with clear answers in English or French. Speak to real people who take the time to understand your home and your situation.
Less paperwork on your mind
From a tax notice to a letter from the syndic, understand what it means, what needs doing and the next step. Let the team help you handle the details remotely.
More time to enjoy France
Keep your attention on your next visit. Your adviser helps with the administrative work, and brings in the right professional partner when specialist services are needed.
PERSONAL SUPPORT. LASTING REASSURANCE.
Choose your level
of peace of mind.
YOUR EXPERT IN FRANCE
Basic
Peace of mind for owners who want a reliable expert to turn to.
VAT included · 12-month commitment.
Or €1,089 / year, VAT included
Pay annually and enjoy one month free.
- 5 hours of effective work per year
- Bilingual tax and administrative assistance
- Scheduled phone or video calls
- Email response within 72 business hours maximum
- One adviser for up to 300 clients
- 15% off partner services from HCB, FTO and FTO TR
- Secure client portal
CLOSER ATTENTION
Premium
More availability, a faster response and your French post taken care of.
VAT included · 12-month commitment.
Or €2,189 / year, VAT included
Pay annually and enjoy one month free.
- 8 hours of effective work per year
- Bilingual tax and administrative assistance
- Scheduled phone or video calls
- Email response within 48 business hours maximum
- One adviser for up to 200 clients
- 15% off partner services from HCB, FTO and FTO TR
- Secure client portal
- Mail forwarding, La Poste fees, scanning and translation included
Both plans have a one-year commitment. Annual payment is made upfront and gives you 12 months for the price of 11. Response times refer to business hours, excluding weekends and public holidays; they are response deadlines, rather than a promise that an external organisation will resolve a matter within that time.
FROM TAX TO THE EVERYDAY DETAILS
The questions you have.
The help you need.
Personal assistance for the tax and administrative side of your French second home, within your plan’s annual work allowance.
Your French tax administration
- Obtaining a French tax number and creating your impots.gouv.fr account.
- Property occupancy declarations and questions about taxe foncière and taxe d’habitation.
- Checking the amount of your property tax assessments.
- Help understanding local tax payments and estimating French capital gains tax if you sell.
The practical details of ownership
- Understanding and responding to requests from your syndic or town hall.
- Drafting or reviewing letters; translating and summarising French documents.
- Remote contact with local suppliers and help with bills and payment procedures.
- Scheduled phone or video calls and personalised email support.
If you let your second home
- Guidance on rental registration with the town hall.
- Help with CFE business property tax and requests for relief where applicable.
- Answers to rental setup questions and liaison with the accounting team.
- Introductions to partners for services beyond remote administration.
Clear answers. Transparent use of your time.
Basic includes 5 hours of effective work each year; Premium includes 8. Calls, research, correspondence, document work and time spent preparing email replies count towards this allowance. We track the work carried out with a practical, fair approach and agree any additional paid work with you in advance.
Document translations and summaries help you understand your paperwork. They are not certified translations; an official translation can be arranged separately on request. Tax relief depends on your circumstances and the relevant authority’s decision.
INCLUDED WITH PREMIUM
Your French post.
Already in good hands.
No more wondering what is waiting in the letterbox while you are away. We arrange forwarding from your French second home to our offices, with La Poste forwarding fees included in your Premium membership.
- We receive and scan your post.Your letters are sent on to you digitally, so you can see what has arrived.
- We translate and explain.Understand what each letter means and whether it needs a response.
- We help you reply.Get support with the next step, within your annual work allowance.
Physical mail forwarding is exclusive to Premium. Basic members can still send documents to the team for help within their 5-hour allowance.
A CLEAR SCOPE, FROM THE START
The right expert.
For every next step.
Membership covers remote tax and administrative assistance. Some specialist services are arranged separately. Members receive 15% off services from HCB, FTO and FTO TR; any additional service is quoted before you proceed.
Specialist tax work · FTO
Income tax returns, rental accounting, VAT refunds, SIREN registration or closure, and IFI wealth tax returns are separate services.
Relocation · HCB
Visa applications and relocation support are arranged separately with French Connections HCB. Membership is not currently available to French tax residents.
On-site services · Our partners
Rental management, property concierge services and physical interventions are outside membership. Our team works remotely and can introduce appropriate partners.
Disputes · Qualified lawyers
Ongoing legal casework, litigation and conflict management require a separate engagement with a lawyer. Partner fees are confirmed before you commit.
A CLEAR WAY FORWARD
From the first question
to your next chapter.
Tell us about your home
Membership is for non-residents who own a second home in France. Tell us about your property and the help you would value.
Choose your peace of mind
We confirm eligibility, availability and the scope of your plan together. Both plans have a 12-month commitment, with monthly or annual payment.
Know who to call
Book a call or email your questions. The team tracks the work carried out and helps you understand the next action.
FRANCE, WITH CONFIDENCE